Confo Special Service Agent

US-OK-Oklahoma City
Job ID
# Positions
Worldwide Reservations
OKC - Technology Center

General Responsibilities

General duties will include advising location of immediate Platinum and NetJets reservations, Platinum Letters of Authorization, and customers with disabilities reservations. Also handling special programs such as but not limited to the NetJets and other fractional airline programs, Farmers Executives, NBC Sports, Classic Custom Vacations, AAA Premier, calls, faxes and emails. Booking requests from various sources including the NetJets website, taking reservation calls as business needs require. Handling TDD calls and any other duties as assigned by management.

Mandatory Requirements

  • Exemplary customer services skills
  • No disciplinary warnings on attendance issued within the last three (3) months. NO other warning issued within the last twelve (12) months.
  • Conveying a positive company image to all employees and field personnel
  • Written communication exercise will be provided
  • Ability to work varied shifts as assigned - Hours - shifts cover operating hours from 6:30 AM to 22:30 PM Mon - Fri and 6:30 AM to 20:30 PM Sat/Su

Preferred Requirements

Six (6 months) CSSD Department experience

EEO/AA: Females/Minorities/Disabled/Vets


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