• Clerk Car - (Office Administrator)

    Location US-AL-Birmingham
    Job ID
    161258
    # Positions
    1
    Category
    RAC Operations
    Division
    RAC
    Position Type
    Regular Full Time
  • General Responsibilities

    The Car Control Clerk will provide world class customer service to Hertz customers by providing administrative support to all area RAC/HLE personnel including: report generation and distribution, daily fleet operations support, managing communication and requests as needed.

     

    Full time - Pay Rate: $13.00 per hour 

     

    • Provide world class customer service to Hertz customers, business partners and external vendors. 
    • Role model team behavior.  
    • Distribute various reports on a pre-determined schedule meeting strict delivery guidelines, including delivery to; management, business partners and various RAC/HLE locations.
    • Manage inbound/outbound calls; respond to inquiries and requests from both internal and external customers in a timely manner.
    • Monitor and respond to email requests in a timely manner.
    • Utilize tools and systems to maximize performance and track activities.
    • Adhere to company policy and procedure.
    • Consistently demonstrate excellent multi-tasking and organization skills.

    Mandatory Requirements

    EDUCATION/CERTIFICATION:  

    • High School Diploma or GED

     

    EMPLOYMENT REQUIREMENTS:

    • Must be 18 years of age or older
    • Must be able to work flexible work overtime as required                       

     

    REQUIRED KNOWLEDGE:

    • Must be computer literate
    • Experience with State of Nevada DMV registration, renewal and Salvage title forms

     

     

    EXPERIENCE REQUIRED:

    • 1- 2 years customer service experience required   
    • 1+ years of administrative experience required

     

     

    SKILLS/ABILITIES: 

    • Excellent verbal communication skills required     
    • Ability to multi-task
    • Excellent organizational skills and detail oriented

    Preferred Requirements

    Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

     

    EEO/AA: Females/Minorities/Disabled/Vets

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