Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
Schedule:
- Wednesday, Sat, Sunday
- 8-4:30 those days with a 30 minute break
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Central Region Safety Manager
Position will be located at the Hertz Des Plaines region office.
Position Summary: Primarily responsible for providing effective safety management services for all Region and Field employees by utilizing excellent workplace safety problem solving and relationship skills. Proactively applies an in-depth knowledge of safety regulations/standards as well as Hertz policies and procedures, and knowledge of company products and services. Advises and assists Region Staff, and Field employees on safety and health matters.
General Purpose: Safety management, safety training.
Role Qualifications:
- Partners with region staff to provide location employees direction and service as outlined in policies and procedures.
- Addresses safety issues and ensures long term strategic support of region’s business objectives.
- Develops systems and controls to ensure compliance with legal and Hertz standards.
Position Responsibilities:
- Supports the Region staff to evaluate their safety program, develop corrective action plans, and carry out/follow-up action plans. Evaluates status of progress toward meeting safety program objectives and initiates appropriate actions.
- Assists the region at all levels with management, preparation and delivery of formal safety training to Hertz employees and customers at customer locations Hertz locations.
- Motivate and develop Field Management to sustain Hertz’ behavior based safety program across scope of operation.
- Supports Senior Management’s commitment to corporate social responsibility and expected performance of program.
- Manages and communicates Regulatory Agency inspections or site visits to Senior Management.
- Interprets legal requirements of safety and health aspects of applicable guidelines and regulations, and initiates actions for correction of deficiencies.
- Conducts/Coordinates annual Location Safety Evaluations, prepares detailed reports, assists location management with action plan development and conducts follow-up until complete.
- Evaluates and conducts serious employee accident investigations, and corrective actions.
- Prepares Region Accident Trend Analysis, assists in accident trends analysis with Region, recommends prevention strategies and communicates to locations.
- Acts as Region Workers’ Compensation Coordinator (Return-to-Work Coordinator). Monitors Workers’ Compensation claim progress/cost, advises locations, analyzes trends and prepares reports. Promotes employee’s safe return to work utilizing Alternate and Transitional duties.
- Liaison as necessary with other internal departments or external organizations/relevant authorities, and assistance and cooperation concerning audits and remedial actions.
- Assists in the safety requirements at location startups.
- Promotes/Monitors/Administrates Division Safety Incentive Program by tracking Observation/Intervention, Accidents and Training requirement compliance. Checks and processes reward requests.
- Develops personal skills and capability through on-going training, as provided by the company or elsewhere such as meetings, conferences, seminars as determined by Division Safety.
- Other projects as designated by Division Safety Director.
Reporting To This Position: None but subject to dotted line reports
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing duties of this job, employee is required to stand, walk, sit, climb, bend, stoop, stretch or similar movements, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. The work requires some degree of agility and dexterity when inspecting equipment. Employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Work Environment: The work may involve temperature extremes. The noise level in the work environment is usually low to moderate.
*LI-MM1
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I would like to announce the opening for a Toronto OAP Area Manager position in Toronto, Ontario. The area will consist of 11 locations, including 1 Airport, and 3 Dollar Thrifty OAP locations.
The eligible candidate must be a current Area Manager, minimum 1 year in the role, and/or a current Branch Manager or equivalent role, with a minimum of 2 years in his/her role.
The objective of the Area Manager role is to increase market share, control fleet, meet and exceed its profitability targets, reach customer service goals, and develop staff. Responsible for customer and employee relations.
The AM is responsible for maximizing revenues to achieve quarterly targets, driving implementation of internal business initiatives, and improving process efficiencies in addition to developing and sustaining strong relationships within the assigned area.
Position Duties:
- Achievement of Operational goals and financial objectives as stated in annual Business Planning
- Ensure unparalleled customer satisfaction
- Develop and implement local sales and marketing initiatives
- Partners with Corporate Sales Team to develop and acquire new business
- Provides hands-on direction and guidance to Branch Managers and their staff in day-to-day operations
- Create standardized business processes that improve performance and enhance customer service
- Ensure efficient utilization and effective control of vehicle inventory
- Inspire staff members to reach for high goals, encourage open discussion of ideas for improving the Region's performance and challenge staff members to develop to their full potential
- Coaches staff and prepares them for current and future business demands
- Create an 'Ownership' Culture with a Focus on Sales and Customer Service
- Maintain Effective Employee Staffing at all area’s branches
- Interviews and hires Branch Level staff
- Facilitates leadership development and key talent retention efforts (e.g., performance management, coaching/counselling, employee recognition and rewards, etc.)
- Achieve Fleet Utilization and Depreciation Goals
- Understand and Use Operating Statements Effectively
- Manage Required Administrative Tasks, Controls and Reports in accordance with Company Policy
- Exceed established revenue goals
- Resolve customer issues and ensure a positive customer service experience
- Demonstrate ability to work in ambiguity and solve problems independently
- Give specific performance formal feedback to each employee on an semi-annual and annual basis and informal feedback on an ongoing basis
- Adhere to company policies and procedures
- Branch Audit must be a pass
- Other duties as assigned by senior management
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Southeast Region Safety Manager
Position will be located at the Hertz Atlanta Airport location.
Position Summary: Primarily responsible for providing effective safety management services for all Region and Field employees by utilizing excellent workplace safety problem solving and relationship skills. Proactively applies an in-depth knowledge of safety regulations/standards as well as Hertz policies and procedures, and knowledge of company products and services. Advises and assists Region Staff, and Field employees on safety and health matters.
General Purpose: Safety management, safety training.
Role Qualifications:
- Partners with region staff to provide location employees direction and service as outlined in policies and procedures.
- Addresses safety issues and ensures long term strategic support of region’s business objectives.
- Develops systems and controls to ensure compliance with legal and Hertz standards.
Position Responsibilities:
- Supports the Region staff to evaluate their safety program, develop corrective action plans, and carry out/follow-up action plans. Evaluates status of progress toward meeting safety program objectives and initiates appropriate actions.
- Assists the region at all levels with management, preparation and delivery of formal safety training to Hertz employees and customers at customer locations Hertz locations.
- Motivate and develop Field Management to sustain Hertz’ behavior based safety program across scope of operation.
- Supports Senior Management’s commitment to corporate social responsibility and expected performance of program.
- Manages and communicates Regulatory Agency inspections or site visits to Senior Management.
- Interprets legal requirements of safety and health aspects of applicable guidelines and regulations, and initiates actions for correction of deficiencies.
- Conducts/Coordinates annual Location Safety Evaluations, prepares detailed reports, assists location management with action plan development and conducts follow-up until complete.
- Evaluates and conducts serious employee accident investigations, and corrective actions.
- Prepares Region Accident Trend Analysis, assists in accident trends analysis with Region, recommends prevention strategies and communicates to locations.
- Acts as Region Workers’ Compensation Coordinator (Return-to-Work Coordinator). Monitors Workers’ Compensation claim progress/cost, advises locations, analyzes trends and prepares reports. Promotes employee’s safe return to work utilizing Alternate and Transitional duties.
- Liaison as necessary with other internal departments or external organizations/relevant authorities, and assistance and cooperation concerning audits and remedial actions.
- Assists in the safety requirements at location startups.
- Promotes/Monitors/Administrates Division Safety Incentive Program by tracking Observation/Intervention, Accidents and Training requirement compliance. Checks and processes reward requests.
- Develops personal skills and capability through on-going training, as provided by the company or elsewhere such as meetings, conferences, seminars as determined by Division Safety.
- Other projects as designated by Division Safety Director.
Reporting To This Position: None but subject to dotted line reports
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing duties of this job, employee is required to stand, walk, sit, climb, bend, stoop, stretch or similar movements, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. The work requires some degree of agility and dexterity when inspecting equipment. Employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Work Environment: The work may involve temperature extremes. The noise level in the work environment is usually low to moderate.
*LI-MM1
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Atlantic Region Safety Manager
Position will be located at the Hertz Dulles or Reagan Airport location.
Position Summary: Primarily responsible for providing effective safety management services for all Region and Field employees by utilizing excellent workplace safety problem solving and relationship skills. Proactively applies an in-depth knowledge of safety regulations/standards as well as Hertz policies and procedures, and knowledge of company products and services. Advises and assists Region Staff, and Field employees on safety and health matters.
General Purpose: Safety management, safety training.
Role Qualifications:
- Partners with region staff to provide location employees direction and service as outlined in policies and procedures.
- Addresses safety issues and ensures long term strategic support of region’s business objectives.
- Develops systems and controls to ensure compliance with legal and Hertz standards.
Position Responsibilities:
- Supports the Region staff to evaluate their safety program, develop corrective action plans, and carry out/follow-up action plans. Evaluates status of progress toward meeting safety program objectives and initiates appropriate actions.
- Assists the region at all levels with management, preparation and delivery of formal safety training to Hertz employees and customers at customer locations Hertz locations.
- Motivate and develop Field Management to sustain Hertz’ behavior based safety program across scope of operation.
- Supports Senior Management’s commitment to corporate social responsibility and expected performance of program.
- Manages and communicates Regulatory Agency inspections or site visits to Senior Management.
- Interprets legal requirements of safety and health aspects of applicable guidelines and regulations, and initiates actions for correction of deficiencies.
- Conducts/Coordinates annual Location Safety Evaluations, prepares detailed reports, assists location management with action plan development and conducts follow-up until complete.
- Evaluates and conducts serious employee accident investigations, and corrective actions.
- Prepares Region Accident Trend Analysis, assists in accident trends analysis with Region, recommends prevention strategies and communicates to locations.
- Acts as Region Workers’ Compensation Coordinator (Return-to-Work Coordinator). Monitors Workers’ Compensation claim progress/cost, advises locations, analyzes trends and prepares reports. Promotes employee’s safe return to work utilizing Alternate and Transitional duties.
- Liaison as necessary with other internal departments or external organizations/relevant authorities, and assistance and cooperation concerning audits and remedial actions.
- Assists in the safety requirements at location startups.
- Promotes/Monitors/Administrates Division Safety Incentive Program by tracking Observation/Intervention, Accidents and Training requirement compliance. Checks and processes reward requests.
- Develops personal skills and capability through on-going training, as provided by the company or elsewhere such as meetings, conferences, seminars as determined by Division Safety.
- Other projects as designated by Division Safety Director.
Reporting To This Position: None but subject to dotted line reports
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing duties of this job, employee is required to stand, walk, sit, climb, bend, stoop, stretch or similar movements, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. The work requires some degree of agility and dexterity when inspecting equipment. Employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Work Environment: The work may involve temperature extremes. The noise level in the work environment is usually low to moderate.
*LI-MM1
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team as a Car Sales Representative! This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
This position duties include:
- Providing a quality customer service experience to our valued Hertz customers
- Sales Representatives work with customers to determine their needs and wants in their next vehicle purchase
- Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology
- Responsible for the meet and greet, presentation, test drive and write up portion of the sales process
- Sales Representatives work in a haggle free, fixed pricing high volume dealership model
- Follow up with existing customers to confirm their satisfaction and generate leads.
- Achieves individual sales goals and customer service goals.
- Will be exposed to learning operations and will have the opportunity to grow and advance in your career.
The ideal candidate will possess the following requirements:
- Self-motivated sales professionals with inside or outside sales experience
- Previous finance and warranty knowledge a plus
- Possess a valid driver's license & satisfactory driving record
- Strong interpersonal and communication skills
- Previous related retail experience
Compensation and Benefits:
In addition to competitive pay, we offer our associates:
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A Work/Life Balanced 40 Hour work week
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Hourly pay PLUS commission and an aggressive bonus structure
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability
To be a great FM, you need:
- Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz
- A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States
- A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving
- An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis
- An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations
- An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Position will be located at new branch - Hinesville, GA (3643 East Oglethorpe Hwy Hinesville, GA 31313)
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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All candidates MUST be available to work 1st, 2nd, and 3rd shifts, weekends and holidays.
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Primary Responsibilities:
- The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles.
- Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs.
- Responsible for creation/processing of shop repair orders.
- Responsible for maintaining appropriate paperwork and reports.
- Properly time stamp documents as required.
- Follow all company service and safety policies and procedures.
- Must own/use your own tools.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
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The Transportation Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Transportation Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Ensure optimal operational efficacies to provide customers the best rental car experience
- Work in a fast paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Assist customers with various post rental inquiries that involve the rental and billing process
- Assist with cleaning, vacuuming, and washing vehicles when needed.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Logistic Coordinator will receive work order requests from HLE and TNC operations, will determine where vehicles should go for service (load balancing), and work with distribution to have vehicles moved where necessary for the purposes of maintenance.
- Lead initiatives to minimize maintenance costs, improve fleet availability, improve vehicle quality standards and improve TB vehicle costs and deletion processing time
- Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards.
- Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to OEM and Hertz maintenance programs
- Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age.
- Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition
- Optimize the use of Hertz internal repair resources where practical
- Ensure when repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
- Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases.
- Manage vended shops deliverables, ensure capacity to deliver expected OOS results.
- Work with body damage Coordinator to optimize the use of direct vend body shops where most practical
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Zone Maintenance Manager - Southwest Zone
Position can be located at any major airport in Texas or Oklahoma City.
The Zone Maintenance Manager position will report into the Region Maintenance Manager and will be responsible for the following:
- Supervise automotive maintenance operations at multiple locations
- Manage vending of mechanical and body damage cars according to procedure
- Create efficient processes for all maintenance paperwork (SRO, tire rec, parts inventory, shop equipment inventory and tool inventory)
- Manage VDA estimates from multiple damage writers (body damage knowledge and training required)
- Enforce no-rev compliance
- Manage license renewal process
- Control vehicle costs on turnbacks, mechanical and damage repairs
- Operate the blanket PO system and negotiate parts discounts
- Oversee processes for prep turnbacks for disposal
- Maintain all safety procedures and assist in maintenance safety projects
*LI-MM1
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Primary Responsibilities:
- The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles.
- Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs.
- Responsible for creation/processing of shop repair orders.
- Responsible for maintaining appropriate paperwork and reports.
- Properly time stamp documents as required.
- Follow all company service and safety policies and procedures.
- Must own/use your own tools.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Primary Responsibilities:
- The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles.
- Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs.
- Responsible for creation/processing of shop repair orders.
- Responsible for maintaining appropriate paperwork and reports.
- Properly time stamp documents as required.
- Follow all company service and safety policies and procedures.
- Must own/use your own tools.
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Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
Is this you? Then we need you as our Flexible Service Representative.
Job Description:
As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including:
- Qualifying and processing customer rentals with accuracy and detail.
- Persuasively selling optional services.
- Processing customer rental returns.
- Conducting vehicle service and maintenance.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
