Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
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The Product Management team is responsible for defining, building, implementing and managing software or digital products within our Hertz Product Portfolio’s. The product management team is responsible knowing the full stack of product management responsibilities from strategy to story writing. They will focus on customer centricity, own the product life-cycle and all of its considerations, along with working with key stakeholders in Marketing to define Key Performance Indicators and targeted audience for implementation.
Role definition:
The Product Manager is responsible for defining and enabling effective Software Product Management at Hertz. This role will manage the overall product lifecycle from inception to eventual retirement of the product. The Product Manager will be collaborating with the Product Marketing Management team, and other cross functional teams, to build a product team focuses on the fulfillment of a product vision and make it a business success. The role determines what product, enhancements and features to build and is accountable for the business success with that product. The product manager develops and manages strategic product vision, product scoping and the software product roadmap aligned with Product Marketing’s strategic plan.
Key Responsibilities:
- Collaborate with Product Marketing Managers to generate ideas for a new software product, or for the next version of an existing product.
- Works directly with software engineers to answer questions, remove blockers, write and prioritize stories, accept completed stories from the teams.
- Collect and prioritize of business and market requirements from customers, domain experts, customers of earlier versions of the product, prospects, domain experts, technology visionaries
- Collaborate with Product Marketing Managers to specify what the product should do. Responsible to define Unified Modeling Language (UML) use cases, Unified Modeling Language (UML) Activity Diagrams and HTML mockups. Responsible to define the software development environment, and the software deployment environments (client-server, web, etc.).
- Constantly review above specifications with the software engineering team, and manage conflicts between the business units, the sales teams, and the engineering teams, as it applies to the software products to be built out.
- Conducts weekly/bi-weekly product demonstrations to stakeholders and customers using web-based conferencing tools and partnering with Product Marketing Managers to build product demonstrations.
- Solicits customer feedback, reports software bugs, and works with software engineering for subsequent build / release cycles, as the product stabilizes, and then matures.
- Define and manage the product roadmap, product KPI’s and
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The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel needs.
The key responsibilities and accountabilities are:
- Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.
- Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz’s policies and procedures, with accuracy and attention to detail.
- Resolve customer issues and concerns tactfully, using effective customer service techniques.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Operate within the areas of rental counter, Gold Choice, and exit gate at the location.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Keep work area organized and free of clutter.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
This position offers full benefits after 60 continus days of employment!!
- medical, dental, vision, and 401k
- Employee discount and for friends and family!
- Paid time off
- Monthly bonuses
- Tuition Reimbursement
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Thrifty and Hertz are looking for exceptional Customer Service Reps for our Portland Airport location. Come join our team and spend the summer season helping customer, getting in your steps and seeing the sunshine!
We offer an hourly wage $14.50/hour plus commission on pre-paid fuel, navigation addons, and insurance sales depending on position. This can be anywhere from $250.00 a month and up with some reps in the $1k range. We offer fantastic benefits including medical, dental, vision, commuter assistance, life insurance, long/short term disability, pet insurance.
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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Thrifty is looking for exceptional Instant Return Customer Service Reps for our Portland Airport location. Come join our team and spend the summer season helping customer, getting in your steps and seeing the sunshine!
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
- Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the managers/Team Leaders.
- Keep work area organized and free of clutter
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter. As a transporter you will have the opportunity to drive Hertz cars while getting paid!
Your general responsibilities include but are not limited to;
- Transports vehicles safely within the airport to various service areas.
- Safely moves vehicles between airport and off-airport locations.
- Provide outstanding customer service.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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All candidates MUST be available to work 1st, 2nd, and 3rd shifts, weekends and holidays.
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
- Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the managers/Team Leaders.
- Keep work area organized and free of clutter
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All candidates MUST be available to work 1st, 2nd, and 3rd shifts, weekends and holidays.
Job Summary:
Responsible for monitoring car supply and cleanliness; maintaining adequate car model mixes; providing customer service by directing customers to assigned vehicle and assisting with car lot exit process, and communicating with various employee groups regarding fleet availability
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Monitor car supply and cleanliness, maintain adequate model mixes to meet demand and ensure efficiency in the rental process; ensure security of vehicles and placement on lot is accurate
- Provide customer service by directing customers to assigned vehicles, assisting with vehicle upgrades and/or exchanges, and receive and respond to customer complaints using the PONA (Path of Non Adjustment) process and direct customer complaints/issues to supervisor, if necessary
- Assist with car lot exit process by checking customer identification, rental agreement paperwork and vehicle asset number tags to ensure appropriate and timely exit/movement
- Communicate and coordinate with management, RSAs and Expedited Gate Agent regarding fleet availability; coordinate vehicle wait situations as necessary
- Receive and enter change of car status and grounding dates into computer system; research and complete non-revenue entries
- Distribute new car keys for customers and employees
Perform related responsibilities as required or assigned
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team as a Car Sales Representative! This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
This position duties include:
- Providing a quality customer service experience to our valued Hertz customers
- Sales Representatives work with customers to determine their needs and wants in their next vehicle purchase
- Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology
- Responsible for the meet and greet, presentation, test drive and write up portion of the sales process
- Sales Representatives work in a haggle free, fixed pricing high volume dealership model
- Follow up with existing customers to confirm their satisfaction and generate leads.
- Achieves individual sales goals and customer service goals.
- Will be exposed to learning operations and will have the opportunity to grow and advance in your career.
The ideal candidate will possess the following requirements:
- Self-motivated sales professionals with inside or outside sales experience
- Previous finance and warranty knowledge a plus
- Possess a valid driver's license & satisfactory driving record
- Strong interpersonal and communication skills
- Previous related retail experience
Compensation and Benefits:
In addition to competitive pay, we offer our associates:
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A Work/Life Balanced 40 Hour work week
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Hourly pay PLUS commission and an aggressive bonus structure
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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At Hertz, our software teams focus on innovation by empowering small teams to deliver software quickly. We believe the phrase “I don’t know” always provides an enviable opportunity to learn something new. We actively seek the next generation of problem solvers who hunger for learning, and are committed to delivering high-quality, maintainable code. We pair program all day, every day. As full stack developers we work an all facets of a product from inception to support.
You have a passion for developing elegant code. You enjoy working in a collaborative environment of other developers, product managers, designers and clients. You’re agile, retrospective and believe that failure is often as interesting as success. You believe that empathy is the key to collaboration. You have a passion for growing your skills and solving challenging problems. You enjoy mentoring others and are a champion of agile practices.
#LI-KR2
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At Hertz, our Full Stack Developers focus on innovation by empowering small teams to deliver software quickly. We believe the phrase “I don’t know” always provides an enviable opportunity to learn something new. We actively seek the next generation of problem solvers who hunger for learning, and are committed to delivering high-quality, maintainable code. We pair program all day, every day. As full stack developers we work an all facets of a product from inception to support.
You have a passion for developing elegant code. You enjoy working in a collaborative environment of other developers, product managers, designers and clients. You’re agile and believe that failure is often as interesting as success. You believe that empathy is the key to collaboration. You have a passion for growing your skills and solving challenging problems.
#LI- KR2
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The Manager Airport Properties and Concessions NA role is in place to develop the skills and contacts to serve as Hertz’s liaison with airport stakeholders and be responsible for all airport issues – includes concession bids, airport facility leases, negotiations on consolidated rental car facilities (“CONRACs”) and other facilities and improvements funded by customer facility charges (“CFCs”), audit negotiations, major airport matters (e.g. facility relocation and expansion negotiations, industry space reallocation, etc.). In addition, the Manager Airport Properties and Concessions NA will project manage some of the Properties and Concessions team initiatives including the organization of Hertz’s Airport Strategy project.
Key Result Areas:
- Lead internal evaluation of concession agreement bids, negotiation and preparation thereof, to ensure Hertz’s objectives are met.
- Negotiate and administer contracts, leases, subleases, use and concession agreements with airports.
- Serve as primary point person for Hertz’s participation in CONRACs including, facility planning, financial negotiation and operation.
- Manage contract compliance and audit review, including negotiation with airports.
- Lead industry committees tasked with oversight and management of shuttle bus systems and facility management at airports.
- Prepare and recommend bids, on-airport real estate deals, settlement of audits and airport issues.
- Prepare and administer RFPs and other attainment instruments for the procurement of third-party facility managers and bus shuttle service providers. Analyze bids and proposals and negotiates and enforce contracts and agreements.
- Manage process and develop integrated approach associated with Airport strategy efforts through collaboration with other critical departments.
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
-
Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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The Facilities Maintenance Technician supporting LAX will report into the Regional Manager Facilities while maintaining all equipment and systems at the Hertz Airport car rental location.
Job purpose:
Efficiently operate and maintain buildings, systems and equipment for various car rental locations. Interpret technical issues to prevent equipment and facilities downtime and proactively pursue building, equipment and maintenance related issue. Develop and maintain strong relationships with business unit customers and stakeholders. Facilities Maintenance Technician position requires administrative duties, working with tools to complete work orders as necessary, and maintaining maintenance metrics.
Key responsibilities:
- Respond quickly to emergency situations, summoning additional assistance as needed including nights weekends and holidays.
- Coordinate and Perform preventive maintenance tasks to minimize business interruption and ensure that buildings, systems and equipment meet or exceed their rated life
- Perform minor construction as directed by Lead Facilities Maintenance Technician and Facilities Management
- Record and maintain Computerized Maintenance Management Systems (CMMS) data to develop maintenance history, plans, and account for labor hours
- Monitor service providers as directed by Lead Facilities Maintenance Technician and Facilities Management
Key-result areas
- Ensure that buildings, systems and equipment are maintained to standards for the business units
- Adhere to facilities standards to ensure consistent delivery maintenance services
- Manage Service Providers ongoing maintenance standards, quality and costs to ensure delivery is as contracted and is appropriate.
- Support asset assessment programs to provide condition codes for capital planning and risk mitigation.
- Ensure appropriate and consistent reporting of the facilities programs and issues to Facilities Management
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RAC Field Trainer – Global Learning - Toronto Airport
The Field Trainer role will be responsible for the delivery of learning activities focused on standard new hire training and other training activities. It may also include sales, management and professional development for our employees. The successful person will require excellent facilitation skills and a passion for delivering high impact learning sessions. The ideal candidate will need to be able to influence others, drive a strong learning agenda and partner with business leaders.
Responsibilities
- Facilitate the integration of content with the knowledge and experience of the learners
- Act as a learning expert after training to reinforce concepts and effective application of methodology
- When needed partner with business leaders to identify capability gaps and opportunities for business improvement and personal development
- Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals
- Ensure best practice approach to learning and development across all Global Learning initiatives
- Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI
*LI-MM1
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The Labor and Employment Law Paralegal will be responsible for investigating and responding to agency charges and supporting attorneys in the case management of litigation matters.
Specific Tasks and Responsibilities Include
- Investigate and respond to federal and state agency charges
- Preparation of employment agreements such as separation, non-compete and confidentiality agreements
- Preparation of litigation hold memoranda
- Maintenance and analysis of departmental reporting documents such as monthly reports
- Perform wage and employment verifications
- Independently research and respond to subpoenas
- Assist attorneys with special projects including factual research for discovery in lawsuits
- Provide administrative assistance to attorneys, as needed
- Other duties as assigned
*LI-MM1
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Do you enjoy working in a customer service role? Are you looking for a dynamic and growing organization that will both challenge and reward you? If so, then this role is for you…
The primary function of the Greeter role is to provide world class service to Hertz customers by providing helpful, courteous, and quality service.
- Responding to customer inquiries.
- Assisting with Japanese translation.
- Adherence to all company policies and procedures.
- Providing directions in a courteous and expeditious manner.
- A commitment to continuous improvement in an ever-changing industry.
- Related duties as required.
