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US-NY-Latham
Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.   Is this you?  Then we need you as our Flexible Service Representative!   As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including: - Qualifying and processing customer rentals with accuracy and detail. - Persuasively selling optional services. - Processing customer rental returns. - Conducting vehicle service and maintenance.
Job ID
146985
US-NY-Latham
As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability   To be a great FM, you need:   - Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz - A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States - A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving - An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis - An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations - An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
Job ID
145302
US-NY-Latham
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.   If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!   Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.   As a Hertz VSA...   - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. - Drive and park vehicles on-lot as needed. - Check for vehicle damage and ensure features of the vehicles are operational. - Check vehicle status.  (rentable/non-rentable) - Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc) - Fill gasoline tank and check fill levels of all fluids - Clean the exterior of vehicle. (debug and wash) - Meet processing and standardization quotas. - Perform related tasks as directed by managers. - Able to work outdoors in all types of weather conditions.
Job ID
144089
US-NY-Latham
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers.  The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.   Responsibilities: - Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures - Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner - Resolve customer issues and concerns professionally using effective customer service techniques - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience - Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells - Answer telephone calls in a timely manner in accordance with best practices and policy standards - Liaise with various Hertz departments - Achieve personal sales goals while supporting the goals of the team - Answer questions and provide directions in a courteous and expeditious manner - Qualify and process customer rentals with accuracy and attention to detail - Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Keep work area organized and free of clutter  
Job ID
143797
US-NY-Latham
Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid!    Your general responsibilities include but are not limited to; - Transports vehicles safely within the airport to various service areas. - Safely moves vehicles between airport and off-airport locations. - Provide outstanding customer service. - Maintain courteous and professional behavior & appearance. - Follow all company safety policies and procedures and protect company assets. - Ability to work with minimal supervision while maintaining high energy.
Job ID
142275
US-NY-Latham
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.   If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!   Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.   As a Hertz VSA...   - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. - Drive and park vehicles on-lot as needed. - Check for vehicle damage and ensure features of the vehicles are operational. - Check vehicle status.  (rentable/non-rentable) - Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc) - Fill gasoline tank and check fill levels of all fluids - Clean the exterior of vehicle. (debug and wash) - Meet processing and standardization quotas. - Perform related tasks as directed by managers. - Able to work outdoors in all types of weather conditions.
Job ID
139863
US-NY-Latham
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.   If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!   Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.   As a Hertz VSA...   - You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up. - Drive and park vehicles on-lot as needed. - Check for vehicle damage and ensure features of the vehicles are operational. - Check vehicle status.  (rentable/non-rentable) - Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc) - Fill gasoline tank and check fill levels of all fluids - Clean the exterior of vehicle. (debug and wash) - Meet processing and standardization quotas. - Perform related tasks as directed by managers. - Able to work outdoors in all types of weather conditions.
Job ID
139624